3 Uses for SMS Messaging in Your Business

August 30, 2010 By Dwight Miller Leave a Comment

There are many ways to use SMS or Text Messaging in your business. Here is a list of the different ways SMS can be used in your business to either grow sales or reduce costs.

In every case, the first step is to make a compelling offer to customers (online or offline offer) asking them to text a keyword to a shortcode. (for example to get more information from me you text "autolead" to 69302. Once the customer has opted in to your mobile system, you have permission to send them

Mobile Coupons. This is a great way to sell products and services. You create offers with a coupon number or word and send the offer to your mobile list. Many businesses have had tremendous success with mobile coupons by asking customers to join a VIP list and then sending the VIP's special offers. You can really get people excited by then advertising your VIP offers to non VIP members and ask them to join the VIP list.
Mobile Customer Service. A great way to reduce customer service costs and increase customer satisfaction, mobile customer service allows you to
- Provide service locations
- Provide status of repair
- Send service instructions
Mobile Reminder Service. Remind your customer about appointments an reduce the aggravation and costs of rescheduling and lost time. Mobile Reminder Service is great for service appointments like HVAC service as well as remind patients of upcoming doctor appointments.

There are many more uses for mobile marketing but the point is to start now. How can mobile marketing, text marketing to help grow your business.

Filed Under: Marketing, Mobile ECommerce Tagged With: Mobile Coupons, Mobile Customer Service, Mobile Marketing, Mobile Reminder Services

About Dwight Miller

I am an experience business owner and manager that has worked in small entrepreneurial companies for the last 20 years.

I have been personally responsible for starting and selling 3 businesses successfully and profitably including one business to a Fortune 100.

Public Speaking
I am one of the few people that love speaking publicly. I have a variety of topics but my primary topic is always business. If you are looking for a great public speaker, I’m your man

I have been helping people learn to start business and launch new products with a program called Start A Business Backwards. This program is designed to help business owners design their business goals and develop systems to implement those goals.
Specialties:

Online Marketing Consultant and Serial Entrepreneur, I am a specialist at designing and managing business systems including accounting, marketing and customer relationship management systems.

Public Speaking, I love public speaking and am always interested in any opportunity to speak publicly

Current & Previous Experience

* Business Consultant Focused on Online Marketing at Blitz Magazine – The Football Lifestyle Magazine

* Online Marketing Expert at NetReach

* Business Consultant Focused on Online Marketing Business Systems and at Quantum Builders

* Business Consultant focused on Online Marketing at Bottomline Consulting Services

* Real Estate Mentor & Coach at Real Estate Investing Training Company

* Franchise Owner at Geeks on Call

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+Dwight Miller
- Over the last 5 years I have helped my clients use paid search (PPC) to generate leads for their business. I specialize in lead generating strategies and tactics using PPC. I am an experienced PPC and SEO expert that understands the technical aspects of search marketing as well as the direct marketing I have been in the online marketing space since 2004, when as a result of selling my own business I started working with a friend's Network Support company, That company was losing about $100,000 per year on revenues of $2,000,000. My friend asked me to step in as General Manager and help turn the business around (I had prior experience in that field) and since we didn't have marketing funds, I taught myself online marketing as well as PPC. Bottom line, a year later the company profits where increased to $400,000 and sales had increased a million dollars. Since then I have primarily focused on online marketing.